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Brother MFC Device Setup

Summary

Protected Trust Email Encryption is a versatile secure email service.  This guide details three use cases between Protected Trust and your Brother MFC Device.  You can learn how to use the Scan-to-Email feature, send messages with the Protected Trust Outlook Add-in, and send messages with the Protected Trust Printer, all from your Brother MFC Device and the Brother Control Center.  This document also explains the Protected Trust SMTP Relay and how to generate Access Credentials for use with the Protected Trust SMTP Relay.

Use Case #1 – Brother Scan-to-Email

Protected Trust SMTP Relay Overview

The Protected Trust SMTP relay hostname is: smtp.protectedtrust.com

In order to communicate securely, all communication to the relay must use TLS encryption. In addition to TLS encryption, the relay requires authentication with a Protected Trust Access Credential.  An access credential is a randomly generated Access ID/Access Key pair associated with a specific user account.  If a username and password cannot be set by the sending application, it is also possible to authorize the IP Addresses you are sending from.

How to Generate Protected Trust Access Credentials

Before you can generate an access credential for your service user, a member of the Protected Trust support team must enable API Access for the user account.  Please contact Protected Trust support (support@protectedtrust.com or 863-594-1141) to enable access.

Only organization administrators can view, add or modify an access credential for a user.

For example, to add an access credential to the user user@example.com:

  1. Log in at Login page as an administrator (i.e. admin@example.com)
  2. Navigate to the User List page
  3. Click on the service user in the list (i.e. user@example.com)
  4. Click on the “Access Credentials” link
  5. Click “Generate Access Credential”
  6. A new random Access ID and Key pair is created!

Connecting to the Protected Trust SMTP Relay from a Brother MFC Device

Some Brother MFC devices have the ability to scan-to-email.  In order to connect to the Protected Trust SMTP Relay from your Brother device you must: set the Date and Time on your device, import the CA Certificate for Protected Trust, and complete the SMTP setup using either TLS or SSL.

Once you have completed the below steps, you should be able to use the standard Brother Scan-To-Email feature on your device to send your scanned documents via Protected Trust.

Download CA Certificate for Protected Trust SMTP Relay

  1. Open a web browser
  2. Navigate to https://ws.protectedtrust.com/Downloads/Brother/Protected_Trust_CA_Certificate.cer

Setup Date/Time on the Brother Device

  1. Determine the IP Address for your Brother MFC Device
  2. Open a web browser and enter the IP Address in the form, http://127.0.0.1
  3. Click the General link
  4. Click the Date&Time link
  5. On the Date&Time page, enter the current date and time
  6. Click the Submit button

Import the CA Certificate for Protected Trust to the Brother MFC Device

  1. Determine the IP Address for your Brother MFC Device
  2. Open a web browser and enter the IP Address in the form, http://127.0.0.1
  3. Click Network link
  4. Click the Security link
  5. Click the CA Certificate link
  6. On the CA Certificate page, click the Import CA Certificate link
  7. On the Import CA Certificate page, click the Choose File button
  8. Locate and select the downloaded CA Certificate for Protected Trust
  9. Click the Submit button

Setup SMTP Server on the Brother MFC Device

  1. Determine the IP Address for your Brother MFC Device
  2. Open a web browser and enter the IP Address in the form, http://127.0.0.1
  3. Click Network link
  4. Click the Protocol link
  5. On the Protocol page, click the Advanced Setting link for POP3/SMTP
  6. On the POP/SMTP page, populate the fields listed in the below table
Field Value
SMTP Server Address smtp.protectedtrust.com
SMTP Port 587 for TLS, 465 for SSL
SMTP Server Authentication Method SMTP-AUTH
SMTP-AUTH Account Name Access Credential ID
SMTP-AUTH Account Password Access Credential Key
SMTP Over TLS/SSL Must select TLS or SSL and select Verify Server Certificate checkbox
Printer Email Address Email Address of Access Credential Account

 

Use Case #2 – Brother Control Center with the Protected Trust Add-in for Microsoft Outlook

Installing the Protected Trust Add-in for Microsoft Outlook

The current released version of the setup program can be downloaded from our website at http://protectedtrust.com/Download.

Brother Control Center

Using the Brother Control Center and the Protected Trust Add-in for Microsoft Outlook, it is possible to send scanned documents via Protected Trust.  In order to accomplish this, you must set Microsoft Outlook as your default mail client and have the Protected Trust Add-in for Microsoft Outlook installed.  Then follow the below steps in the Brother Control Center to email scanned documents.

Steps for Emailing a Scanned Document

  1. Open the Brother Control Center in Advanced Mode
  2. Go to the Scan menu
  3. Select the Email option
  4. Set the options for your scan
  5. Scan the document
  6. Upon scan completion, a new Microsoft Outlook compose window should open with the scanned document attached
  7. Complete your email
  8. Set the Protected Trust toggle button to Message Protected
  9. Send the message

Use Case #3 – Brother Control Center with the Protected Trust Printer

Installing the Protected Trust Printer

The current released version of the setup program can be downloaded from our website at http://protectedtrust.com/download.

Brother Control Center

Using the Brother Control Center and the Protected Trust Printer, it is possible to send scanned documents via Protected Trust.  In order to accomplish this, you must install the Protected Trust Printer and follow the below steps in the Brother Control Center to email scanned documents.

Steps for Emailing a Scanned Document

  1. Open the Brother Control Center in Advanced Mode
  2. Go to the Scan menu
  3. Select the Image option
  4. On the Image options dialog, set File Type to .pdf and the Target Application to Protected Trust Printer (the Protected Trust Printer must be installed to display in this list, you may need to restart your computer for it to show in the list)
  5. Set the other scan options as desired
  6. Scan the document
  7. Upon scan completion, the Protected Trust Printer window should open with the scanned document attached as a .pdf file
  8. Fill out the protected message fields
  9. Send the protected message