Recover Deleted Items in Outlook for Windows

When you accidentally delete an item from your Outlook mailbox, you can often recover it.

  1. The first place to look is the Deleted Items or Trash folder. Search for the item you want, then right-click it and select Move > Other Folder. If you can't find it there, the next steps depend on what type of email account you have in Outlook.
    If you see the Deleted Items folder, you can recover deleted items.
  2. You can recover a deleted folder (with all of its messages) if it's still in your Deleted Items folder.
    1. Click ... at the bottom of the left pane in Outlook and click folders.
    2. Go to Deleted Items and click the drop down to find your folder.

      Unfortunately, you can't recover a folder that's been permanently deleted. But you can use the steps in this topic to recover messages from the from the folder you deleted.

Recover an item that's no longer in your Deleted Items folder

If you can't find an item in the Deleted Items folder, the next place to look is the Recoverable Items folder. This is a hidden folder, and it's the place where items are moved when you do one of the following things:

  • Delete an item from the Deleted Items folder.
  • Empty the Deleted Items folder.
  • Permanently delete an item from the inbox or from another folder by selecting it and pressing Shift+Delete.
  1. In Outlook, go to your email folder list, and then click Deleted Items.

    Important: If you don't see the Deleted Items folder, but instead see the Trash folder, then your account doesn't support recovering an item that's no longer in your Deleted Items folder.

  2. On the Home menu, select Recover Deleted Items From Server.

    Select the Deleted Items folder and click Recover Items From Server

    Important: If Recover Deleted Items From Server isn't there, your account doesn't support recovering an item that's no longer in your Deleted Items folder.

  3. Select the item or items you want to recover, click Restore Selected Items, and then click OK.

    Select an item to restore and click OK