The businesses we know · Professional services
Professional services: IT support for firms that bill by the hour
Consultants, engineers, architects, and agencies: people who bill for their time and cannot afford to spend it on technology.
Already have an IT person? Keep them as the first call; we carry security, backups, nights and vacations. How we work with your IT person →
- $125
- per person, per month. Security in every plan.
- 15 min
- usual answer, from someone who knows your setup. Our night team takes anything urgent.
- Your choice
- A client for life, because it works. If it is not working for you, you can end it with 60 days' notice.
★★★★★ 5.0 on Google · SOC 2 Type II · Founded in Florida in 1995
Thirty minutes, no pitch.
With Pedro, Bill or Leah, who look after new clients. You leave with a plan, and you meet your own team before you decide.
Pedro, Bill and Leah
Pick a time to talk- ✓ Help in about 15 minutes, from people who know your setup.
- ✓ Keep your IT person. Your firm keeps the admin keys.
- ✓ Insurance renewal? We fill in the questionnaire with you; watching around the clock within 14 days.
- ✓ 10 people: $1,250 a month, plus $220 for Microsoft licenses: $1,470 a month.
“I have been using the services of Protected Trust since 2010. They constantly deliver on the needs of my companies from SOC audits to employee onboarding and off boarding.”
IT support and IT solutions for professional services in Winter Haven, Orlando, Tampa, St. Petersburg, and Miami.
What the day is like
Your people work from the office, from home, and from a client's conference room, and the files have to be the same in all three. A new hire starts with a computer that is ready to work and the right access on day one. A project folder shared with a client is shared with exactly that client. When a proposal is due at five and the laptop dies at three, a loaner is on the way.
The same problem back next month, and someone different every time? Nobody owns it.
Your clients' requirements, answered with proof.
The plan we recommend
Complete. Everything managed, everything protected, and a plan for next year. Firms that handle client financial or personal information add Security + Compliance. Firms ready for Copilot add it for the people who will use it, after the readiness project makes sure it cannot surface what it should not. Complete is $125 per person, per month; Security + Compliance and Copilot are $30 per person each, added only when you need them.
The rules we work to
Whatever your clients hold you to, which is often their own compliance requirements passed down the chain. Your clients' requirements, answered with proof.
What Complete includes
Everything we do, for $125 per person.
Who you will know by name
Florida businesses have trusted us since 1995.
We know what it is like when the one person who knows your IT is out. So you get a team, and you know every one of them.
Having a partner like Protected Trust for Microsoft licenses, along with knowing we have a resource at Protected Trust like Chris Bridges provides fantastic peace of mind!
Chris Bridges
Concierge Lead
I keep your business running so you never have to think about technology.
Javier Pereira
Concierge Lead
I take on the projects and the stubborn problems, and explain them in plain English.
Jonathan Jones
Concierge Specialist
I handle the big moves: migrations, mergers, new devices, and everything Microsoft 365.
Chris Munoz
Service Engineer, on site
I set up new machines, sort out the network, and come on site when it needs a person.
Your team, from the first call. This is who you will know by name: Chris Bridges and Javier Pereira as your Concierge Leads, with Jonathan Jones and Chris Munoz, the people who know your setup. The whole company is behind them.
Clients join us, and they stay. Our longest relationships go back more than twenty years.
Let's talk
And the whole company behind them.
Your leads know your setup. When something needs more hands, the rest of the company is right there, and every person on our side is named on the team page, with the year they joined.
Meet everyone →How it works
Three steps, and the team is yours.
A 30-minute call
Tell us what is working and what is not. We will tell you honestly if we fit.
Your first month
Day one, you meet your team by name. Most offices are set up within a few weeks; larger ones within 30 days.
Your team takes it from here
You reach out, and someone who knows you takes it on, usually within 15 minutes.
What it costs
Concierge IT for Business
One plan, $125 per person, per month, with two add-ons when your work calls for them.
Everyone starts here
Complete
$125per person, per month
Your team, security, devices, backup, planning and Microsoft 365 care.
When you must show proof
Security + Compliance
+$30per person, per month
For offices working to HIPAA, the FTC Safeguards Rule, CJIS or CMMC.
For the people who use it
Copilot, AI for work
+$30per person, per month
Microsoft Copilot set up safely, only for the people who need it.
Not ready to talk yet?
Do you have the keys to your own IT? Or does someone else?
Most owners think they know, until the one person who does is out on a Friday.
Leah writes to you once, by name. Nobody adds you to a list.
Questions people ask
Plain answers.
What does IT support for professional services cover?
Computers ready on day one, files the same at the office, at home and at a client's, folders shared with exactly the right client, a loaner when the laptop dies at three, and the security your clients ask you to show. It is Complete at $125 per person, per month, with Security + Compliance when a client's requirements call for it.
Our people work from three places. Does that work?
Yes. The office, home, and a client's conference room see the same files, and sign-in protection follows the person, not the desk.
Can we share a folder with a client without sharing everything?
Yes. A project folder shared with a client is shared with exactly that client, and Protected Trust reviews sharing every quarter.
Our clients send us their security requirements. Can you answer them?
Yes. Protected Trust can show your clients what is in place, with a SOC 2 Type II audited company behind it.
Do we need Security + Compliance?
Only if you hold client financial or personal information. Most professional firms start with Complete and add Security + Compliance when a client asks for it.
Everything we do, in one place.
Managed IT
Security + Compliance
Industries Healthcare, Medical practices, Law firms, Accounting firms, Financial services, Construction, Government, Real estate.
Thirty minutes with a real person.
Pick a time that suits you. We will tell you honestly if we fit.
Pick a time Or call 863-594-1141
Opens our booking calendar in a window.