The businesses we know · Real estate
Real estate: IT support for brokerages and property managers
Brokerages, title and closing offices, and property managers, where a wire goes out every week and one wrong email can send it to the wrong place.
Already have an IT person? Keep them as the first call; we carry security, backups, nights and vacations. How we work with your IT person →
- $125
- per person, per month. Security in every plan.
- 15 min
- usual answer, from someone who knows your setup. Our night team takes anything urgent.
- Your choice
- A client for life, because it works. If it is not working for you, you can end it with 60 days' notice.
★★★★★ 5.0 on Google · SOC 2 Type II · Founded in Florida in 1995
Thirty minutes, no pitch.
With Pedro, Bill or Leah, who look after new clients. You leave with a plan, and you meet your own team before you decide.
Pedro, Bill and Leah
Pick a time to talk- ✓ Help in about 15 minutes, from people who know your setup.
- ✓ Keep your IT person. Your firm keeps the admin keys.
- ✓ Insurance renewal? We fill in the questionnaire with you; watching around the clock within 14 days.
- ✓ 10 people: $1,250 a month, plus $220 for Microsoft licenses: $1,470 a month.
“I have been using the services of Protected Trust since 2010. They constantly deliver on the needs of my companies from SOC audits to employee onboarding and off boarding.”
Managed IT services for real estate and real estate IT support in Winter Haven, Orlando, Tampa, St. Petersburg, and Miami.
What the day is like
Agents work from phones, cars, and open houses. The office handles contracts, earnest money, and closings. The email that looks like it came from the title company with "updated wiring instructions" is the attack that costs real estate businesses the most, and it is blocked before anyone sees it. New agents are set up in an afternoon and removed the day they leave, with the listings and files staying with the brokerage.
A server from years ago that works, mostly? It works, mostly.
More people or a new office on the way? You outgrew it.
Encrypted email for contracts and anything with an account number in it.
The plan we recommend
Complete, with Frontline for agents who live on their phones. Title and closing offices, which hold the financial information, add Security + Compliance. Encrypted email for contracts and anything with an account number in it. Complete is $125 per person, per month; Frontline for agents is on the pricing page beside it, and Security + Compliance is $30 per person for the offices that add it.
What Complete includes
Everything we do, for $125 per person.
Who you will know by name
Florida businesses have trusted us since 1995.
We know what it is like when the one person who knows your IT is out. So you get a team, and you know every one of them.
Amazing company! Would highly recommend.
Chris Bridges
Concierge Lead
I keep your business running so you never have to think about technology.
Javier Pereira
Concierge Lead
I take on the projects and the stubborn problems, and explain them in plain English.
Jonathan Jones
Concierge Specialist
I handle the big moves: migrations, mergers, new devices, and everything Microsoft 365.
Chris Munoz
Service Engineer, on site
I set up new machines, sort out the network, and come on site when it needs a person.
Your team, from the first call. This is who you will know by name: Chris Bridges and Javier Pereira as your Concierge Leads, with Jonathan Jones and Chris Munoz, the people who know your setup. The whole company is behind them.
Clients join us, and they stay. Our longest relationships go back more than twenty years.
Let's talk
And the whole company behind them.
Your leads know your setup. When something needs more hands, the rest of the company is right there, and every person on our side is named on the team page, with the year they joined.
Meet everyone →How it works
Three steps, and the team is yours.
A 30-minute call
Tell us what is working and what is not. We will tell you honestly if we fit.
Your first month
Day one, you meet your team by name. Most offices are set up within a few weeks; larger ones within 30 days.
Your team takes it from here
You reach out, and someone who knows you takes it on, usually within 15 minutes.
What it costs
Concierge IT for Business
One plan, $125 per person, per month, with two add-ons when your work calls for them.
Everyone starts here
Complete
$125per person, per month
Your team, security, devices, backup, planning and Microsoft 365 care.
When you must show proof
Security + Compliance
+$30per person, per month
For offices working to HIPAA, the FTC Safeguards Rule, CJIS or CMMC.
For the people who use it
Copilot, AI for work
+$30per person, per month
Microsoft Copilot set up safely, only for the people who need it.
Not ready to talk yet?
Do you have the keys to your own IT? Or does someone else?
Most owners think they know, until the one person who does is out on a Friday.
Leah writes to you once, by name. Nobody adds you to a list.
Questions people ask
Plain answers.
What do real estate IT services include?
The brokerage office on Complete, agents on Frontline for the phone, the wiring-instructions email blocked before anyone sees it, new agents set up in an afternoon and removed the day they leave, and encrypted email for contracts. IT services for real estate are the same plan every client gets, with Security + Compliance for title and closing.
How do you stop the wiring-instructions email?
The message that looks like it came from the title company is caught by the patterns attackers use and blocked before anyone sees it. Your people are trained on the one that gets through.
Agents live on their phones. What do they need?
Frontline: email, Teams, and the Office apps on the phone, with the same protection and training as the office, at $30 per person, per month.
What happens when an agent leaves?
They are removed the day they go, and the listings, the files, and the mailbox stay with the brokerage.
Do title and closing offices need more?
Yes. They hold the financial information, so they add Security + Compliance and send anything with an account number in it encrypted.
Everything we do, in one place.
Managed IT
Security + Compliance
Industries Healthcare, Medical practices, Law firms, Accounting firms, Financial services, Professional services, Construction, Government.
Thirty minutes with a real person.
Pick a time that suits you. We will tell you honestly if we fit.
Pick a time Or call 863-594-1141
Opens our booking calendar in a window.