Projects · Phones
Phones: a business phone system that lives in Teams, or works with it.
Your numbers moved, your desks ready, and the switch made on one date.
For Concierge IT clients · A project, quoted before the work starts
- Quoted first
- One fixed price, written down before any work starts, never after.
- One date
- Planned with you, and done on the day you pick.
- Your team
- Run by the people who already know your setup.
★★★★★ 5.0 on Google · SOC 2 Type II · Founded in Florida in 1995
Thirty minutes, no pitch.
With Pedro, Bill or Leah, who look after new clients. You leave with a plan, and you meet your own team before you decide.
Pedro, Bill and Leah
Pick a time to talk- ✓ Tell us the date, the lease or the vendor; we tell you what it takes.
- ✓ A fixed quote in writing. Nothing starts until you accept.
- ✓ One person on your side and one on ours, start to finish.
“Chris and the Team at Protected Trust have been keeping our Team at Top Flight Electric safe for years. When anything happens with computers, internet, etc. we call Protected Trust and the fix is usually just a phone call away. Thanks for keeping us going!!”
Business phone systems and managed VoIP in Winter Haven, Orlando, Tampa, St. Petersburg, and Miami.
Teams for most, the system you like for the rest.
Most of our clients' phones live in Teams; the rest keep the system they like, and we make it work with Microsoft 365 and own the vendor relationship. Either way the switch happens on one date, the old service is canceled on the right day, and only the people who want a desk phone get one.
Moving, adding people, or opening a second office? You outgrew it.
One call, annotated
From your main number to a desk, and what we set up at each step.
For most of our clients the phone system is Teams: the same app they already use for meetings and chat, with a desk phone or a headset for the people who want one, and the main number ringing where it should. For businesses with a system they like, we make it work with Microsoft 365 and own the vendor relationship.
Tuesday, 9:02 a.m.
Press a numbered part to see what it means.
Your numbers, moved from the old carrier, with the old service canceled on the right date, not a month early.
Auto-attendant, call queues, and the after-hours message, written in your words.
The same app your people already use for meetings and chat. A desk phone or a headset for the people who want one.
Desks, headsets, and the conference room: standard models, set up before anyone sits down.
The after-hours message, in your words, and the main number ringing where it should.
Faxing, recording, and the odd requirement a practice or a firm still has, handled.
What moves
Five things that move on the switch date, and what each one includes.
Afterward
Supported inside your plan
Once the phones are in, the numbers, the desks, the front desk and the vendor relationship stay with your team.
Projects and moves
Eight services, one team that knows your setup.
How projects work
Quoted before the work starts.
Office moves
Stop Friday, start Monday.
Moving to Microsoft 365
Email and files moved, nothing lost.
Backup and recovery
A separate copy, restorable anytime.
Computers and equipment
Standard models, spare on our shelf.
Microsoft Azure
Servers without a server room.
Networks and Wi-Fi
Firewall, switches and Wi-Fi, as one.
You are here
Phones
In Teams, or working with it.
All of it inside Concierge IT for Business, from $125 per person a month. Managed IT services · Pricing
Who you will know by name
One team to call about the phones, the numbers, and the vendor.
Chris Bridges and Javier Pereira, Concierge Leads, with Jonathan Jones and Chris Munoz. The whole company is behind them. Meet everyone →
He’s always quick to help, easy to work with, & somehow fixed whatever issue I throw his way. We’re lucky to have him!
How it works
Three steps, from plan to done.
Tell us the plan
The date, the lease, the vendor, or just what you want to change. We tell you honestly what it takes.
A fixed quote, in writing
What we will do, the dates, the equipment at the standard model, and one price. Nothing starts until you accept.
Done on the day
Run by the people who know your setup, one person on your side and one on ours, and still there the week after.
What a project costs
Setting up or moving a phone system is a project, quoted first. The calling plan is billed plainly; support afterward is in Complete.
One price for the whole project, written down before anything starts, never after.
The quote
Fixed price
Quotedbefore the work starts
What we will do, the dates, and one price, at your plan’s labor rate. Nothing starts until you accept.
The equipment
Standard models
At costplus our handling
Quoted with the project, so a spare of the same model is on our shelf.
Day to day
In your plan
$125per person, per month
A new hire, a new computer, a printer, a question: never a project, never a quote.
Not ready to talk yet?
Do you have the keys to your own IT? Or does someone else?
Most owners think they know, until the one person who does is out on a Friday.
Leah writes to you once, by name. Nobody adds you to a list.
Questions people ask
Plain answers.
Can we keep our phone numbers?
Yes. Your numbers move from the old carrier, and the old service is canceled on the right date, not a month early.
Do we need desk phones?
Only for the people who want one. Most people use Teams on a laptop or a phone with a headset. Desk phones and the conference room are set up for the rest.
What about faxing?
Practices and firms still need it, and it is handled, along with call recording and the odd requirement your business has.
What does a phone system cost?
Setting up or moving a phone system is a project, quoted before the work starts. The monthly calling plan is billed plainly, and supporting the phones afterward is part of your plan.
Can the phones move with the office?
Yes. In an office move the numbers are moved, the desks and headsets are ready, and the auto-attendant says the right thing on day one.
Who do we call when the phones are down?
Your team. One team to call about the phones, the numbers and the vendor, because the vendor relationship is ours.
Thirty minutes with a real person.
Tell us what your phones do today that annoys you. We will tell you honestly what Teams would change.
Pick a time Or call 863-594-1141
Opens our booking calendar in a window.