Cybersecurity · Encrypted email
Encrypted email: private when it has to be, straight from Outlook.
When a message has to be private, it is private. We built the service ourselves.
Part of Concierge IT for Business · Included in $125 per person
Already have an IT person? Keep them as the first call; we carry security, backups, nights and vacations. How we work with your IT person →
- $125
- per person, per month. Security in every plan.
- 15 min
- usual answer, from someone who knows your setup. Our night team takes anything urgent.
- Your choice
- A client for life, because it works. If it is not working for you, you can end it with 60 days' notice.
★★★★★ 5.0 on Google · SOC 2 Type II · Founded in Florida in 1995
Thirty minutes, no pitch.
With Pedro, Bill or Leah, who look after new clients. You leave with a plan, and you meet your own team before you decide.
Pedro, Bill and Leah
Pick a time to talk- ✓ Help in about 15 minutes, from people who know your setup.
- ✓ Keep your IT person. Your firm keeps the admin keys.
- ✓ Insurance renewal? We fill in the questionnaire with you; watching around the clock within 14 days.
- ✓ 10 people: $1,250 a month, plus $220 for Microsoft licenses: $1,470 a month.
“They found the root cause, confirmed everything was back to normal, and even flagged the faulty device for a closer look so it doesn't happen again.”
Encrypted email and email encryption services for Winter Haven, Orlando, Tampa, St. Petersburg, and Miami, with SendItSecure.
Before
- From
- A practice, in Outlook
- To
- The referring office
- Subject
- Referral, with the record attached
- Attached
- patient-record.pdf
- On the way
- Readable by every server it passes through
- Record
- None. Nobody can say who opened it, or when
- Sent by mistake
- It is gone. Nothing can be taken back
Ordinary email. It travels like a postcard.
After
- From
- The same practice, in Outlook, the same way
- To
- The referring office, who needs nothing: no account, no software, no plug-in
- Subject
- Referral, with the record attached
- Attached
- patient-record.pdf, encrypted end to end
- On the way
- Private. Opened securely in a browser
- Record
- Delivered, opened, and by whom, kept with the message
- Sent by mistake
- Taken back. A message can be revoked any time, even after it was opened, or set to expire on its own
SendItSecure. Built for HIPAA and CJIS, and used by organizations that are audited on exactly that.
The same message, before and after
Press After to see what changes. Everything else stays the way your people already send.
A referral, a case file, a tax return, a background check: the message is written in Outlook the way it always was. What changes is what happens to it once it leaves.
Already use SendItSecure? Sign in at app.senditsecure.com. Everything about the service, including help, is at senditsecure.com.
What people ask us
Their words, then ours.
How does my client open this?
In a browser, securely. No account, no software, no plug-in.
Do my people have to learn something new?
No. They send from Outlook the way they always have, and the message and its attachments are encrypted end to end.
What if someone forgets to encrypt a patient record?
For Protected Trust clients the rules are written into Microsoft 365, so messages with sensitive information are encrypted whether or not the sender remembers.
A client says it never arrived.
Every message keeps its own record: delivered, opened, and by whom. You can see it, and so can an auditor.
I sent it to the wrong person.
Take it back. A message can be revoked any time, even after it has been opened, and set to expire on its own.
Can it carry a large file?
Yes. SendItSecure carries what regular email will not, encrypted the same way.
Built by us, used by practices and agencies across the country.
Some messages cannot travel as ordinary email: a patient record, a case file, a tax return, a background check. SendItSecure is our own encrypted email service, built and run by Protected Trust, and used by medical practices, health systems, law enforcement agencies, and professional firms across the country. It is built to help you meet HIPAA and CJIS, and organizations audited on both use it every day.
For Protected Trust clients
Encrypted email is set up as part of your Microsoft 365, with the rules written so that messages containing sensitive information are encrypted automatically, whether or not the sender remembers. Your team writes the rules with you: which words, which attachments, which recipients. After that, nobody in the office has to think about it. Nothing is installed on each computer, nothing changes for the people you write to, and the sign-in is the same address for every client, worth a bookmark.
Each message keeps its own proof of delivery log: who it went to, when it was opened, what was viewed or downloaded, and any failed attempts to open it. It is the evidence an audit asks for, already kept, and the answer when a client says it never arrived. Large files go the same way, encrypted, when regular email will not carry them.
Security + Compliance
Six services, one team that knows your setup.
Cybersecurity services
In every plan, not an upgrade.
Security + Compliance
HIPAA, FTC Safeguards, CJIS, with proof.
Cyber insurance
The renewal questionnaire, answered truthfully.
Security training
Short, regular, with practice phishing.
Email security
Checked before anyone opens it.
You are here
Encrypted email
Private messages, straight from Outlook.
All of it inside Concierge IT for Business, from $125 per person a month. Managed IT services · Pricing
Who you will know by name
Our own service, with our own people behind it.
Chris Bridges and Javier Pereira, Concierge Leads, with Jonathan Jones and Chris Munoz. The whole company is behind them. Meet everyone →
Protected Trust has been fantastic to work with! We've been clients for over 10 years, and the team, especially Chris, has always gone above and beyond to help with our IT needs. They're quick to respond and have even called back immediately to troubleshoot issues for us.
How it works
Three steps, and the team is yours.
A 30-minute call
Tell us what is working and what is not. We will tell you honestly if we fit.
Your first month
Day one, you meet your team by name. Encrypted email is set up inside your Microsoft 365 in the first weeks, with the rules written so that sensitive messages are encrypted whether or not the sender remembers.
Your team takes it from here
You reach out, and someone who knows you takes it on, usually within 15 minutes.
What it costs
Encrypted email is set up inside Complete. Not a client? SendItSecure is available on its own.
One plan, $125 per person, per month, with two add-ons when your work calls for them.
Everyone starts here
Complete
$125per person, per month
Your team, security, devices, backup, planning and Microsoft 365 care, with encrypted email set up inside it and the rules written for you.
When you must show proof
Security + Compliance
+$30per person, per month
For offices working to HIPAA, the FTC Safeguards Rule, CJIS or CMMC.
For the people who use it
Copilot, AI for work
+$30per person, per month
Microsoft Copilot set up safely, only for the people who need it.
Not ready to talk yet?
Do you have the keys to your own IT? Or does someone else?
Most owners think they know, until the one person who does is out on a Friday.
Leah writes to you once, by name. Nobody adds you to a list.
Questions people ask
Plain answers.
Does the person I send an encrypted email to need an account?
No. They open the message securely in a browser, with nothing to install and nothing to sign up for.
How does our staff send an encrypted message?
From Outlook, the way they always have. For Protected Trust clients, messages with sensitive information in them are encrypted automatically, whether or not the sender remembers.
Is SendItSecure HIPAA compliant?
SendItSecure is built to help you meet HIPAA and CJIS, and medical practices, health systems and agencies use it every day. The compliance itself stays with you.
Can we send large files securely?
Yes. SendItSecure carries what regular email will not, encrypted the same way.
Can we show what happened to a message?
Yes. Each message keeps its own record, the proof of delivery log: who it went to, when it was opened, what was viewed or downloaded, and any failed attempts to open it. It is the evidence an audit asks for, already kept.
Where do I sign in to SendItSecure?
At app.senditsecure.com, the same address for every client and worth a bookmark.
Thirty minutes with a real person.
Tell us what has to stay private. We will tell you honestly how it would work here.
Pick a time Or call 863-594-1141
Opens our booking calendar in a window.