Managed IT services and IT support in St. Petersburg.

A team on your side of the bay. Downtown on Central Avenue, for clients in St. Petersburg, Clearwater, Largo, Pinellas Park, and the beaches.

Managed IT services and IT support for Pinellas businesses, from our office on Central Avenue, on your side of the bay.

200 Central Avenue, 4th Floor, St. Petersburg, Florida 33701 · Map · Pick a time

From here we go to Clearwater, Largo, Pinellas Park, the beaches, and the rest of Pinellas County.

On your side of the bridge

Our St. Petersburg office is at 200 Central Avenue, on the fourth floor, downtown, a few blocks from the water. Tampa is across the bay, and anyone who has crossed it at the wrong hour knows why this office exists: clients in Pinellas get a team on their own side. We go to Clearwater, Largo, Pinellas Park, the beaches, and the rest of Pinellas County. By appointment, so the right person is in the room.

Firms on both sides of the bay

Plenty of Tampa Bay companies have people in St. Petersburg and people in Tampa, or a main office on one side and a partner's practice on the other. They get one Concierge Lead, one pair of Concierge Specialists, and one invoice, with the whole company behind them. Your Concierge Lead knows the whole picture; nobody hands you to a stranger because of which bridge you are nearest. The monthly price per person covers the ordinary changes of a working office, a move or a new site gets a written project and a price first, and Microsoft licenses are on the invoice as what they are, at what Microsoft charges.

Help, without the bridge in between

Reach out however suits you, and someone who knows your environment answers. Most problems are fixed over the wire within the same conversation. When one needs a person, that person comes from Central Avenue in St. Petersburg to Clearwater, Largo, Pinellas Park, or the beaches, not from the far side of the Howard Frankland.

What every plan carries

Twenty-four-hour watch over sign-ins, mail, and devices by people who act; mail screened before it lands; computers protected and managed; passwords that are not enough on their own; a backup kept apart and proven to restore. We are SOC 2 compliant and work to the rules your practice answers to, HIPAA, PCI-DSS, the FTC Safeguards Rule, GLBA, and Florida's FIPA among them.

How it begins

Pedro, Bill, or Leah, whoever is available first, for half an hour. You get a straight answer: what the first month would look like if we fit, or the name of someone else to call if we do not. Nothing changes until a plan and a price are in writing and you have said yes.

What we do in St. Petersburg

Everything your company needs, from one team.

Concierge IT for BusinessYour own IT team.SecuritySecurity is in every plan.Projects and movesA new office, a migration, new equipment, a phone system.

Who you will meet

The same people every time.

You will talk with Pedro, Bill, or Leah, whoever is available first. The whole company is behind them.

After the first call, your Concierge Lead and the two specialists who know your setup, with the whole company behind them. The team, by name, with the year each joined.

The businesses we know

Practices and firms, in St. Petersburg and beyond.

Accounting firmsTax season does not wait for a computer to be fixed.ConstructionThe office, the yard, and the job site, on one system, with the people in the field on a phone instead of a desk.Financial servicesTrust is the product you sell.GovernmentMunicipalities, districts, and agencies with public records to keep, residents to serve, and rules that do not bend.HealthcareThe front desk never waits on hold.Law firmsConfidentiality is the business.Medical practicesDental, therapy, specialty, and primary care offices with a schedule to keep and a practice management system that has to work every morning.Professional servicesConsultants, engineers, architects, and agencies: people who bill for their time and cannot afford to spend it on technology.Real estateBrokerages, title and closing offices, and property managers, where a wire goes out every week and one wrong email can send it to the wrong place.

What it costs

List prices, on the site.

Concierge IT for Business$125 per person, per month. Your own IT team, security in every plan, Microsoft licenses as their own lines. Security + Compliance, and Copilot$30 per person, per month each, added to the plan when you need them. Essentials$23 and $32 per person, per month: the licenses plus a number to call. Month to month.

Questions people ask

Plain answers.

Where is the St. Petersburg office?

200 Central Avenue, fourth floor, downtown, by appointment. Reach us on the contact page or at 863-594-1141, and a real person takes it from there.

Do you cover Clearwater and the beaches?

Yes: Clearwater, Largo, Pinellas Park, the beaches, and the rest of Pinellas County, from this office. Hillsborough is served from our Tampa office.

We have offices on both sides of the bay. Which office do we get?

Both, and the same team. Your Concierge Lead is one person wherever your people sit.

What does it cost?

The same in St. Petersburg as everywhere we work: $125 per person, per month for Concierge IT for Business, with security in it and Microsoft licenses on their own lines. The pricing page lists the rest, including Essentials at $23 and $32.

How long is the agreement?

Twelve months, or twenty-four and up at the Preferred Rate, our best rate, fixed for the term, with sixty days' notice at renewal. Essentials has no term.

How do we start?

Pick a time. A real person takes it from there.

Let's talk

Thirty minutes with a real person.

Tell us what's going on with your technology, what's working and what isn't. We'll listen, ask a few questions, and tell you honestly whether we're the right fit. No slides, no pitch. If we can help, we'll say how. If we can't, we'll point you to someone who can.

Pick a time 863-594-1141

Or write, and Leah reads it.

Reach out, any way you like. A real person takes it from there.

Based in downtown Winter Haven since 1996, with offices in Orlando, Tampa, St. Petersburg, and Miami, serving businesses across Florida.

hello@protectedtrust.com