What we do · Projects and moves

How projects work: quoted before the work starts.

A new office, a migration, new equipment, a phone system. Planned and led by the people who already know your setup, and quoted before the work starts, never after.

For Concierge IT clients · A project, quoted before the work starts

Quoted first: One fixed price, written down before any work starts, never after.
One date: Planned with you, and done on the day you pick.
Your team: Run by the people who already know your setup.

Pick a time to talkor call 863-594-1141

★★★★★ 5.0 on Google · SOC 2 Type II · Founded in Florida in 1995

Pick a time

Thirty minutes, no pitch.

With Pedro, Bill or Leah, who look after new clients. You leave with a plan, and you meet your own team before you decide.

Pedro, Bill and Leah

Pick a time to talk

✓ Tell us the date, the lease or the vendor; we tell you what it takes.
✓ A fixed quote in writing. Nothing starts until you accept.
✓ One person on your side and one on ours, start to finish.

Work out your own number →

Rather call? 863-594-1141 · The same number around the clock; our night team takes anything urgent.

“Chris and the Team at Protected Trust have been keeping our Team at Top Flight Electric safe for years. When anything happens with computers, internet, etc. we call Protected Trust and the fix is usually just a phone call away. Thanks for keeping us going!!”

★★★★★ William B., Top Flight Electric

More reviews →

Microsoft Solutions Partner SOC 2 Type II audited Founded in Florida in 1995

Winter Haven Orlando Tampa Directions on Google Maps

Managed cloud services from cloud services providers you know by name, in Winter Haven, Orlando, Tampa, St. Petersburg, and Miami.

The Orlando conference room, looking down the table

If it needs a plan, it is a project. Quoted first.

Day-to-day changes are included in your plan: a new hire, a new computer, a printer, a vendor call, a question. If it needs a plan, it is a project. Your Concierge Team scopes it, writes it down in plain words, and quotes it before anything starts. The people who run the project are the same people who look after you every day, so nothing has to be explained twice and nobody hands you to a project manager you have never met.

The projects we run most

Six projects we have run many times, each with its own page.

Office moves

Your people stop working in the old office on Friday and start in the new one on Monday. The internet, the network, the phones, the desks, and the date.

Office moves →

Moving to Microsoft 365

Email and files from another provider or an old server, moved with nothing lost and nothing to explain twice.

Moving to Microsoft 365 →

Servers without a server room

What still runs on a machine in the closet moves to Microsoft Azure, run by the same team that runs everything else.

Microsoft Azure →

Networks and Wi-Fi

Replaced, rebuilt, or extended, with the firewall, the switches and the Wi-Fi managed as one thing afterward.

Networks and Wi-Fi →

Phones

A system that lives in Teams, or one that works with it, with your numbers moved and your desks ready.

Phones →

Equipment

Standard models, shipped straight to your people and set up before they arrive, with a spare on our shelf.

Computers and equipment →

What a quote looks like

Written down in plain words, and priced before anything starts.

Projects are fixed-price quotes, built at your plan's labor rate, and the quote says what it covers. Equipment is quoted at cost plus our handling, with the model standardized so a spare is always on the shelf.

The quote reads the way we talk: what we will do, what is included, what is not, and the date. The people who run the project are the same people who look after you every day, so nothing has to be explained twice and nobody hands you to a project manager you have never met.

Protected TrustQuote

A sample, not a real quote

Office move, 25 people

Out of the old office on a Friday, working in the new one on Monday.

What we will do: Internet ordered for the new address weeks ahead. The firewall, switches and Wi-Fi installed the week before. Phones moved with your numbers. Every desk ready before Monday morning. The old office switched off and the equipment collected.
What is included: Your Concierge Lead and the specialists who know your setup, on site Friday evening and Monday morning. A spare on our shelf afterward.
What is not: What the carrier and your building contractor do, billed by them.
Equipment: Standard models, at cost plus our handling.
The date: Friday evening to Monday morning, agreed with you before anything is ordered.

Fixed priceSet before the work starts

Accept online or on paper. Nothing starts until you do.

Projects and moves

Eight services, one team that knows your setup.

You are here

How projects work

Quoted before the work starts.

Office moves

Stop Friday, start Monday.

Moving to Microsoft 365

Email and files moved, nothing lost.

Backup and recovery

A separate copy, restorable anytime.

Computers and equipment

Standard models, spare on our shelf.

Microsoft Azure

Servers without a server room.

Networks and Wi-Fi

Firewall, switches and Wi-Fi, as one.

Phones

In Teams, or working with it.

All of it inside Concierge IT for Business, from $125 per person a month. Managed IT services · Pricing

Who you will know by name

The same team plans the move, runs it, and is still there the week after.

Chris Bridges and Javier Pereira, Concierge Leads, with Jonathan Jones and Chris Munoz. The whole company is behind them. Meet everyone →

Stephen is great and his team always is quick to address our issues. Currently helping us clean up licensing and excess cloud infrastructure and get our spend in order.

★★★★★ Ted P., on Google, October 2026 · 5.0 on Google · 59 reviews on our Orlando profile

How it works

Three steps, from plan to done.

Tell us the plan

The date, the lease, the vendor, or just what you want to change. We tell you honestly what it takes.

Helping at a colleague's desk, Winter Haven

A fixed quote, in writing

What we will do, the dates, the equipment at the standard model, and one price. Nothing starts until you accept.

On a headset at a desk in the Orlando office

Done on the day

Run by the people who know your setup, one person on your side and one on ours, and still there the week after.

Let's talk

What a project costs

Day-to-day changes are in the plan. A project is quoted before the work starts.

One price for the whole project, written down before anything starts, never after.

The quote

Fixed price

Quotedbefore the work starts

What we will do, the dates, and one price, at your plan’s labor rate. Nothing starts until you accept.

The equipment

Standard models

At costplus our handling

Quoted with the project, so a spare of the same model is on our shelf.

Day to day

In your plan

$125per person, per month

A new hire, a new computer, a printer, a question: never a project, never a quote.

Projects are for Concierge IT clients, run by the team that already knows your setup. New to us? The project starts with Complete.

Let's talk

Not ready to talk yet?

Do you have the keys to your own IT? Or does someone else?

Most owners think they know, until the one person who does is out on a Friday.

Leah writes to you once, by name. Nobody adds you to a list.

Questions people ask

Plain answers.

What counts as a project?

If it needs a plan, it is a project: a new office, a migration, new equipment, a phone system. If it does not, it is included: a new hire, a new computer, a printer, a question.

How is a project priced?

A fixed-price quote before the work starts, built at your plan's labor rate. Equipment is quoted at the standard model so a spare is always on our shelf.

Who runs it?

The same people who look after you every day. Nothing has to be explained twice, and nobody hands you to a stranger.

Thirty minutes with a real person.

Tell us what you are planning. We will tell you honestly if we fit, and what it would take.

Pick a time Or call 863-594-1141

Opens our booking calendar in a window.