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Managed IT · Microsoft 365

Microsoft 365 managed services, kept simple. Even the licensing.

Email, files and Teams, set up to one standard, secured, and kept that way.

Part of Concierge IT for Business · Included in $125 per person

Already have an IT person? Keep them as the first call; we carry security, backups, nights and vacations. How we work with your IT person →

$125
per person, per month. Security in every plan.
15 min
usual answer, from someone who knows your setup. Our night team takes anything urgent.
Your choice
A client for life, because it works. If it is not working for you, you can end it with 60 days' notice.

★★★★★ 5.0 on Google · SOC 2 Type II · Founded in Florida in 1995

Pick a time

Thirty minutes, no pitch.

With Pedro, Bill or Leah, who look after new clients. You leave with a plan, and you meet your own team before you decide.

PedroBillLeah

Pedro, Bill and Leah

Pick a time to talk
  • ✓ Help in about 15 minutes, from people who know your setup.
  • ✓ Keep your IT person. Your firm keeps the admin keys.
  • ✓ Insurance renewal? We fill in the questionnaire with you; watching around the clock within 14 days.
  • ✓ 10 people: $1,250 a month, plus $220 for Microsoft licenses: $1,470 a month.

Work out your own number →

Rather call? 863-594-1141 · The same number around the clock; our night team takes anything urgent.
“Every one of their techs that I've worked with have been professional, quick to respond and don't just fix the issue, but educate me on what was done and recommendations for any related issues. Personal, professional, reliable!”
★★★★★ Kevin W., a client for many years
More reviews →
IncludedIn Complete, $125 per person a month.
Own linesLicenses billed at Microsoft's published price.
MonthlyMicrosoft's changes handled before they reach you.
Microsoft Solutions Partner SOC 2 Type II audited Founded in Florida in 1995
Winter Haven Orlando Tampa Directions on Google Maps

Microsoft 365 managed services and Microsoft 365 consulting services in Winter Haven, Orlando, Tampa, St. Petersburg, and Miami.

Why it gets complicated

Everything your business runs on lives in Microsoft 365. And Microsoft changes something every month.

Most businesses do not know which licenses they hold, which ones they need, or why the bill changed.

Someone left in March, and you are still paying for their license.

A Microsoft change lands on your people before anyone has read the notice.

Does one person hold every admin password? Your IT person is leaving.

Two email systems to make into one, after buying a company? Buying or selling a business.

Set up to one standard, secured, and kept that way.

Everything your business runs on, from email and files to Teams and the Office you install, lives in Microsoft 365. We set it up to one standard for every client, secure it with Business Premium for each person, and support it for every person. When Microsoft changes something, and it does every month, we read the notices, test what matters, and handle the change before it reaches your people. When someone joins, they are set up before they walk in. When someone leaves, their sign-in is off the day they go, their mailbox and files are kept, and the license comes off your invoice.

We have built on Microsoft since the beginning. Microsoft named us Surface Modern Deployment Partner of the Year in 2019 for setting every client up to one standard, and we are a Microsoft Solutions Partner today. Moving your email and files here from another provider or an old server is a project, planned and quoted before the work starts, and run by the same team that supports it afterward.

Data where it needs to live.

A client with people or clients in Canada or Europe asks where their Microsoft 365 data sits. Usually it can stay in the US with the right safeguards; when a client's contract or your own assessment says otherwise, there is a separate tenant for the foreign operation, or Microsoft 365 Multi-Geo for a larger firm, which keeps chosen people's mail and files in another region inside one tenant. We set up whichever fits and hand your privacy lead the evidence. What GDPR and Law 25 actually ask.

What Business Premium gives each person

Office on every computer, a 100 GB mailbox with an archive that grows to 1.5 TB, and 1 TB of file storage, with the security that comes with it: Microsoft's protection on every computer, email checked before it is opened, sign-ins protected by rules for device and location, labels for confidential files, and encryption for sensitive email. On personal phones, company email and files are protected and can be removed without touching anything personal. A record of who did what in Microsoft 365 is kept for six months, and for a year with Security + Compliance. Your team sets it all up and keeps it that way.

Which licenses, and why.

Every business pays Microsoft for licenses. Most do not know which ones they hold, which ones they need, or why the bill changed. We do, and we keep it that way for you.

  • On Concierge IT plans, your Microsoft licenses are billed as their own lines on our invoice, named plainly, so your accountant can tie them to what Microsoft shows.
  • Complete requires Microsoft 365 Business Premium for each person. It includes the protection and the device tools that make the rest of the plan work.
  • If you only want the licenses set up properly and help when you need it, the Essentials plans include them in one price, month to month.
  • Licenses are reviewed when people join and leave, so you are never paying for someone who left in March.

The licensing, plainly

See what is ours and what is Microsoft's.

Each license is its own line on our invoice, named the way Microsoft names it, at Microsoft's published price, so your accountant can tie it to what Microsoft shows. Licenses are reviewed whenever people join and leave, so nobody who left in March is still on it.

Protected TrustInvoice

An example, not a real invoice

Invoice example, 10 people

One month, every line named plainly.

Concierge IT for Business, Complete
10 people at $125 per person: $1,250.00
Microsoft 365 Business Premium
10 licenses, at Microsoft's published price.
Microsoft 365 F3
For people on a phone or a shared tablet, if any, at Microsoft's published price.
Our line$1,250.00

Microsoft's lines carry Microsoft's published prices, named the way Microsoft names them.

Who you will know by name

People who have built on Microsoft since the beginning.

Chris BridgesJavier PereiraJonathan JonesChris Munoz

Chris Bridges and Javier Pereira, Concierge Leads, with Jonathan Jones and Chris Munoz. The whole company is behind them. Meet everyone →

Technical support people stay on top of Microsoft's ever-changing products and are good and patient educators.
★★★★★ Helen P., on Google, October 2026 · 5.0 on Google · 59 reviews on our Orlando profile

How it works

Three steps, and the team is yours.

Three of the team at one laptop
1

A 30-minute call

Tell us what is working and what is not. We will tell you honestly if we fit.

Two of the team at a laptop, Winter Haven
2

Your first month

Day one, you meet your team by name. Within a few weeks your Microsoft 365 is on our standard: Business Premium for each person, the protection switched on, every license its own line.

On a headset at a desk in the Orlando office
3

Your team takes it from here

You reach out, and someone who knows you takes it on, usually within 15 minutes.

Let's talk

What it costs

Two ways to have Microsoft 365 looked after.

One plan, $125 per person, per month, with two add-ons when your work calls for them.

Everyone starts here

Complete

$125per person, per month

Microsoft 365 and everything else we do, with security in every plan. Business Premium for each person, billed as its own line.

When you must show proof

Security + Compliance

+$30per person, per month

For offices working to HIPAA, the FTC Safeguards Rule, CJIS or CMMC.

For the people who use it

Copilot, AI for work

+$30per person, per month

Microsoft Copilot set up safely, only for the people who need it.

A 10-person firm: $1,250 a month, setup $1,500. Microsoft licenses as their own lines. Agreements of 12, 24 or 36 months, and if it is not working for you, you can end one with sixty days' notice.
Just the licenses, done properly? Essentials $23 and Essentials+ $32 per person, per month, licenses included in one price, month to month, with help when you need it. Compare the Essentials plans

Let's talk How our agreement works →

The cover of The Keys Guide. Do you have the keys to your own IT? Or does someone else?

Not ready to talk yet?

Do you have the keys to your own IT? Or does someone else?

Most owners think they know, until the one person who does is out on a Friday.

Leah writes to you once, by name. Nobody adds you to a list.

Questions people ask

Plain answers.

Which Microsoft 365 license do we need?

On Concierge IT plans, Microsoft 365 Business Premium for each person, because it carries the protection and the device tools the rest of the plan relies on. People who work from a phone or a shared tablet use F3. Past three hundred people, E5.

Why are Microsoft licenses billed separately?

So you can see what is ours and what is Microsoft's. Each license is its own line on the Protected Trust invoice, named the way Microsoft names it, at Microsoft's published price.

What happens to the license when someone leaves?

Their sign-in is turned off the day they go, their mailbox and files are kept, and the license comes off your invoice. We review licenses whenever people join and leave.

Do you handle the changes Microsoft makes?

Yes. Microsoft changes something every month. We read the notices, test what matters, and handle the change before it reaches your people.

Where does our Microsoft 365 data live?

Usually it can stay in the US with the right safeguards. When a client's contract or your own assessment says otherwise, there is a separate tenant for the foreign operation, or Multi-Geo for a larger firm. We set up whichever fits and hand your privacy lead the evidence.

How fast are you on it when something breaks?

Someone is usually on your request within 15 minutes, and more than 8 in 10 within the hour. After hours, our night team takes anything urgent within 15 minutes; everything else waits for the next business day.

Thirty minutes with a real person.

Tell us what is going on with your Microsoft 365. We will tell you honestly if we fit.

Pick a time Or call 863-594-1141

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