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What we do · Security + Compliance

Cybersecurity services, in every plan.

Security is in every plan. It is not an upgrade. People watch your email, computers, and sign-ins around the clock, and act when something is wrong.

Part of Concierge IT for Business · Included in $125 per person

Already have an IT person? Keep them as the first call; we carry security, backups, nights and vacations. How we work with your IT person →

$125
per person, per month. Security in every plan.
15 min
usual answer, from someone who knows your setup. Our night team takes anything urgent.
Your choice
A client for life, because it works. If it is not working for you, you can end it with 60 days' notice.

★★★★★ 5.0 on Google · SOC 2 Type II · Founded in Florida in 1995

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Thirty minutes, no pitch.

With Pedro, Bill or Leah, who look after new clients. You leave with a plan, and you meet your own team before you decide.

PedroBillLeah

Pedro, Bill and Leah

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  • ✓ Help in about 15 minutes, from people who know your setup.
  • ✓ Keep your IT person. Your firm keeps the admin keys.
  • ✓ Insurance renewal? We fill in the questionnaire with you; watching around the clock within 14 days.
  • ✓ 10 people: $1,250 a month, plus $220 for Microsoft licenses: $1,470 a month.

Work out your own number →

Rather call? 863-594-1141 · The same number around the clock; our night team takes anything urgent.
“I have been using the services of Protected Trust since 2010. They constantly deliver on the needs of my companies from SOC audits to employee onboarding and off boarding.”
★★★★★ Global Bob, a client since 2010
More reviews →
Microsoft Solutions Partner SOC 2 Type II audited Founded in Florida in 1995
Winter Haven Orlando Tampa Directions on Google Maps

Managed cybersecurity services and cybersecurity consulting services in Winter Haven, Orlando, Tampa, St. Petersburg, and Miami, starting with a cybersecurity assessment.

In every Concierge IT plan

Six layers between your office and an attack. One team watching all of them.

Layer 1 of 6

Watched around the clock

People, not just software, watch every sign-in, email and device event, day and night. When something is wrong, the account is locked and signed out, the computer can be cut off from the network, and your team is already on it.

You hear about it from someone who knows your setup, not from an alert you have to decode.

Layer 2 of 6

Email, checked first

Attachments and links are scanned before they reach your people. Spam and impersonation are blocked before they land in the inbox.

The fake invoice and the boss who never sent that email stop here.

More about email security →

Layer 3 of 6

Every computer protected

Protection against malware and ransomware on every computer, websites filtered, and encryption and updates enforced, not left to chance.

A lost laptop is a replaced laptop, not a breach.

More about computers and equipment →

Layer 4 of 6

Sign-in protection

Protection on every account, with rules by device and location, so a stolen password alone is not enough.

A sign-in from somewhere your people have never been is flagged and checked.

Layer 5 of 6

Your people, trained

Short, regular training with practice phishing emails, so your people can spot a scam before it costs you anything.

The practice email, and what gives one away, is on the training page.

Try the practice email →

Layer 6 of 6

A separate backup

A separate copy of your email and files, held apart from the systems it protects and restorable to any day it was backed up.

A mistake or an attack is an hour, not a week.

More about backup and recovery →

A fake invoice or a hacked mailbox, at your firm or one like it? Something happened.

An insurer, an auditor or a client asking for proof by a date? Someone wants proof.

What happens while you sleep

When something is wrong at night, it is handled before you open your laptop.

An example of how it works, not a real client's night.

In the night

Something looks wrong

A sign-in from somewhere your people have never been, or a computer doing something it should not.

Minutes later

The account is locked

People in the security center, not just software, see it and act.

At the same time

The computer can be isolated

Cut off from the rest of your office, so one problem stays one problem.

By morning

Your team is already on it

Someone who knows your setup tells you what happened, in plain words.

When your work asks for more

Is security extra? No. Complete protects. Security + Compliance proves.

Every planIncluded in $125 per personSecurity + Compliance+$30 per person, for everyone
Security center watching around the clockIncludedIncluded
Email checked before you open itIncludedPlus an email attack traced across every mailbox and cleaned up automatically
Every computer protected, an attack investigated and cleaned upIncludedPlus six months of history kept for an investigation
Sign-in protectionIncludedRisky sign-ins stopped or challenged, even with the right password
Admin rightsKept to the people who need themGiven only when needed, for a set time, and reviewed
Training and practice phishingIncludedPlus Microsoft's own practice phishing
Sensitive files and emailLabels your people apply; sensitive email encryptedFound and labeled automatically, and stopped from leaving by chat, USB or upload
RecordsEmail archived and kept; email legal holdKept and deleted on schedule, locked as records, held and searched for a case
A record of who did what180 daysOne year
An audit trail mapped to your frameworksNot includedIncluded

For a named standard (HIPAA, CJIS, CMMC, PCI, GLBA), written policies, or proof an auditor or a partner asks for. Otherwise we recommend it in writing; the choice is yours.

The rules you answer to

When your insurer or your auditor asks, we can show the record.

On our side

SOC 2 Type II audited

An independent auditor checks how we protect your information. The report is available to clients on request.

What SOC 2 means for you →

HIPAAMedical and dental practices
FTC Safeguards RuleCPAs, tax preparers, lenders
IRS Publication 4557Anyone who prepares tax returns
GLBAFinancial and insurance offices
PCI-DSSAnyone who takes card payments
CJISAgencies with criminal justice data
CMMCDefense contractors, under the Department of Defense rules
FIPAFlorida businesses holding personal data

How compliance works with us →

The people behind it

Every person at Protected Trust passes a security background check, and completes HIPAA training and certification every year, along with yearly training on CJIS, the FBI's Criminal Justice Information Services security policy for police and agency data. Our written HIPAA Policy Manual sets out how client data is protected and what happens when something goes wrong, and an independent SOC 2 auditor tests us against it every year.

Security + Compliance

Six services, one team that knows your setup.

All of it inside Concierge IT for Business, from $125 per person a month. Managed IT services · Pricing

Who you will know by name

When the security center flags something, it lands with people who know your setup.

Chris BridgesJavier PereiraJonathan JonesChris Munoz

Chris Bridges and Javier Pereira, Concierge Leads, with Jonathan Jones and Chris Munoz. The whole company is behind them. Meet everyone →

Having a team that actually knows our environment makes a huge difference… Chris explains things in plain language, is quick to respond, and clearly takes security seriously.
★★★★★ Chelly, on Google, October 2026 · 5.0 on Google · 59 reviews on our Orlando profile

How it works

Three steps, and the team is yours.

Three of the team at one laptop
1

A 30-minute call

Tell us what is working and what is not. We will tell you honestly if we fit.

Helping at a colleague's desk, Winter Haven
2

Your first month

Every layer above switched on from day one. Most offices are set up within a few weeks; larger ones within 30 days.

On a headset at a desk in the Orlando office
3

Your team takes it from here

You reach out, and someone who knows you takes it on, usually within 15 minutes.

Let's talk

What it costs

Security comes with the plan. Compliance is $30 more.

One plan, $125 per person, per month, with two add-ons when your work calls for them.

Everyone starts here

Complete

$125per person, per month

All six security layers, plus your team, devices, backup, planning and Microsoft 365 care.

When you must show proof

Security + Compliance

+$30per person, per month

Records, labeling and an audit trail for HIPAA, the FTC Safeguards Rule, CJIS and the rest. Covers everyone on your plan.

For the people who use it

Copilot, AI for work

+$30per person, per month

Microsoft Copilot set up safely, with your data protected first.

A 10-person firm: $1,250 a month, setup $1,500. Microsoft licenses as their own lines. Agreements of 12, 24 or 36 months, and if it is not working for you, you can end one with sixty days' notice.

Let's talk How our agreement works →

The cover of the guide. Your cyber insurance renewal is asking for proof. Here is how to answer it honestly.

Not ready to talk yet?

Your insurer's renewal questionnaire, answered.

The ten questions carriers ask most, in plain language, why each one is on the form, and one page to score yourself honestly.

Leah writes to you once, by name. Nobody adds you to a list.

Questions people ask

Plain answers.

Is security extra?

No. A security operations center, email checked before you open it, every computer protected, sign-in protection, training, and a separate backup are in every Concierge IT plan.

What does Security + Compliance add?

Risky sign-ins stopped or challenged even with the right password, admin rights given only when needed, six months of computer history kept for an investigation, records kept as long as the rules require, sensitive files labeled and protected, and an audit trail mapped to the frameworks you answer to. For everyone on your plan, at $30 per person, per month.

Are you SOC 2 audited?

Yes, SOC 2 Type II, and the report is available to clients on request. We work to HIPAA, PCI-DSS, GLBA, the FTC Safeguards Rule, IRS Publication 4557, CJIS, and Florida's FIPA for our clients.

Thirty minutes with a real person.

Tell us what keeps you up at night about your security. We will tell you honestly if we fit.

Pick a time Or call 863-594-1141

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