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Cybersecurity · Email security

Email security: checked before anyone opens it.

Attachments and links are checked before you open them. Impersonation is blocked before it reaches the inbox.

Part of Concierge IT for Business · Included in $125 per person

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$125
per person, per month. Security in every plan.
15 min
usual answer, from someone who knows your setup. Our night team takes anything urgent.
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A client for life, because it works. If it is not working for you, you can end it with 60 days' notice.

★★★★★ 5.0 on Google · SOC 2 Type II · Founded in Florida in 1995

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With Pedro, Bill or Leah, who look after new clients. You leave with a plan, and you meet your own team before you decide.

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“That was the last time I had to write an apology letter to my clients.”
★★★★★ Henry J., on Google
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Microsoft Solutions Partner SOC 2 Type II audited Founded in Florida in 1995
Winter Haven Orlando Tampa Directions on Google Maps

Email security solutions and cloud email security in Winter Haven, Orlando, Tampa, St. Petersburg, and Miami.

Two of the team talking in the library

Email is where most trouble starts, so it is where most of the protection lives.

Every message is checked for spam, viruses and malware before it reaches anyone. Attachments are opened first in a safe place to see what they do, and links are checked again when they are clicked. The message that looks like it is from your CFO asking for a wire, or from a vendor with a new bank account, is caught by the patterns attackers use. Spam and malware are filtered without burying the mail you need, sign-ins are watched, and the mail itself is archived and backed up separately.

With Security + Compliance the scanning goes deeper: stolen credentials and impersonation are caught across cloud apps and identities, and risky sign-ins are blocked automatically even when the password is right.

Pick an email

Four emails, and what happens to each one here.

Examples of how it works, not a real inbox.

What happens to it

A vendor writes: our bank account changed, please update before Friday.

What happens
The impersonation checks look at the patterns attackers use: a display name that does not match the sender, a domain one letter off, a vendor's new bank account. The message is blocked before it reaches the inbox.
What you see
Nothing, unless you ask your team about it. A real change to bank details is confirmed by phone before any money moves.
Behind it
Impersonation checks, in every plan.

What the security center does →

What happens to it

An invoice arrives as an attachment you were not expecting.

What happens
The attachment is opened first in a safe place, before it reaches you. If it is bad, you never see it.
What you see
A clean invoice lands as usual. A bad one never arrives, and the security operations center knows it was tried.
Behind it
Attachments opened in a safe place first, in every plan.

Security training, the practice emails →

What happens to it

A link asks you to sign in to Microsoft again.

What happens
The link is opened first in a safe place, and a lookalike page is blocked. If a password did get typed into a fake page, the watch on sign-ins catches the login from a place or a device that makes no sense.
What you see
A practice version of this exact email arrives now and then, with a short lesson for anyone who clicks.
Behind it
The sign-in watch, in every plan; blocked automatically with Security + Compliance.

Compliance →

What happens to it

A colleague sends the quarter's files, a large attachment from a real address.

What happens
Scanned for malware and sensitive data, and delivered. The filters are tuned for your business, so the mail you need is not buried.
What you see
It arrives as usual, archived, and backed up separately, restorable to any point.
Behind it
The archive and the separate backup, in every plan.

Backup and recovery →

What is checked

Six checks, from the sender to the archive.

01

The sender

The display name against the real address, and the domain against lookalikes one letter off.

02

Every link

Checked when it is clicked, and look-alike or dangerous sites stopped.

03

Every attachment

Opened first in a safe place. If it is bad, you never see it.

04

The patterns

A CFO asking for a wire, a vendor with a new bank account: caught by the patterns attackers use.

05

The sign-in

A login from a place or a device that makes no sense is seen by the security operations center, and acted on.

06

The archive

Every message kept as long as your policy requires, searchable, and ready for a legal hold.

When one gets through anyway

No filter catches everything, so the protection does not stop at the inbox. If a bad message is found after it was delivered, it is pulled out of every mailbox at once. Your people get a button to report anything that looks wrong, and every report is checked. Your company's name is watched, so email pretending to be you is seen and can be stopped. Sensitive details, like card or Social Security numbers, can be encrypted or stopped before they leave. And if Microsoft's email goes down, mail keeps flowing for up to 96 hours.

Who you will know by name

Filters tuned for your business, not set once and forgotten.

Chris BridgesJavier PereiraJonathan JonesChris Munoz

Chris Bridges and Javier Pereira, Concierge Leads, with Jonathan Jones and Chris Munoz. The whole company is behind them. Meet everyone →

One example that says a lot about their commitment happened on a Friday night when our CEO’s mailbox had a critical issue. Instead of pushing it to the next business day, their team stayed late on a Friday night and worked with us until the issue was completely resolved.
★★★★★ Marcelo O., on Google, October 2026 · 5.0 on Google · 59 reviews on our Orlando profile

How it works

Three steps, and the team is yours.

Three of the team at one laptop
1

A 30-minute call

Tell us what is working and what is not. We will tell you honestly if we fit.

Helping at a colleague's desk, Winter Haven
2

Your first month

Day one, you meet your team by name. Within the first weeks every mailbox has the checks in front of it, the sign-in watch is on, and the archive is running.

On a headset at a desk in the Orlando office
3

Your team takes it from here

You reach out, and someone who knows you takes it on, usually within 15 minutes.

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What it costs

Email security is in every plan, including the Essentials plans.

One plan, $125 per person, per month, with two add-ons when your work calls for them.

Everyone starts here

Complete

$125per person, per month

Your team, security, devices, backup, planning and Microsoft 365 care. Every attachment and link checked before it reaches you, with the security operations center behind it.

When you must show proof

Security + Compliance

+$30per person, per month

For offices working to HIPAA, the FTC Safeguards Rule, CJIS or CMMC.

For the people who use it

Copilot, AI for work

+$30per person, per month

Microsoft Copilot set up safely, only for the people who need it.

A 10-person firm: $1,250 a month, setup $1,500. Microsoft licenses as their own lines. Agreements of 12, 24 or 36 months, and if it is not working for you, you can end one with sixty days' notice.

Let's talk How our agreement works →

The cover of the guide. Your cyber insurance renewal is asking for proof. Here is how to answer it honestly.

Not ready to talk yet?

Your insurer's renewal questionnaire, answered.

The ten questions carriers ask most, in plain language, why each one is on the form, and one page to score yourself honestly.

Leah writes to you once, by name. Nobody adds you to a list.

Questions people ask

Plain answers.

Will good mail get caught in the filter?

Rarely, and when it does you can release it yourself or ask your team. The filters are tuned for your business, not set once and forgotten.

What stops the fake wire-transfer email?

Impersonation checks that look at the patterns attackers use: a display name that does not match the sender, a vendor's new bank account, a domain one letter off. The message is blocked before it reaches the inbox.

What if someone's email password is stolen?

The sign-in is watched. A login from a place or a device that makes no sense is seen by the security operations center and stopped. With Security + Compliance it is blocked automatically, even when the password is right.

Is email security in the Essentials plans?

Yes. Phishing protection and sign-in protection are the baseline on every Protected Trust plan. The security operations center and the rest come with Concierge IT.

What do email security services for a business include?

Every attachment and link opened first in a safe place, impersonation checks, spam and malware filtering, a watch on sign-ins, and archiving. It is cloud email security, set up on your Microsoft 365, with nothing to install on each computer.

What if a bad email is already in our inboxes?

It is pulled out of every mailbox at once, even after it was delivered, and your team is alerted.

Can someone send email pretending to be us?

Your company's name is watched, so mail sent in your name from somewhere else is seen, and we set your domain up so it can be stopped.

What happens if Microsoft's email goes down?

Mail keeps flowing for up to 96 hours, so a Microsoft outage does not stop your business from sending and receiving.

Is phishing protection on its own enough?

It stops most of what arrives. The watch on sign-ins catches what gets through: a password typed into a fake page is no use to anyone when the sign-in from a strange place is stopped.

Thirty minutes with a real person.

Tell us what lands in your inbox that should not. We will tell you honestly if we fit.

Pick a time Or call 863-594-1141

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