What we do · Networks and Wi-Fi
The firewall, the switches and the Wi-Fi together, with a spare on our shelf if lightning finds yours.
Part of Concierge IT for Business · Included in $125 per person; equipment quoted
Already have an IT person? Keep them as the first call; we carry security, backups, nights and vacations. How we work with your IT person →
★★★★★ 5.0 on Google · SOC 2 Type II · Founded in Florida in 1995
With Pedro, Bill or Leah, who look after new clients. You leave with a plan, and you meet your own team before you decide.
Pedro, Bill and Leah
Pick a time to talk“Chris and the Team at Protected Trust have been keeping our Team at Top Flight Electric safe for years. When anything happens with computers, internet, etc. we call Protected Trust and the fix is usually just a phone call away. Thanks for keeping us going!!”
A note from the one who comes on site
I setup new machines, help with networking or anything that needs someone onsite. I work on issues that may take longer or require more attention. I take every challenge personal and I do not like to stop until I fix it.
Chris
Network equipment fails on the worst day, usually after a storm. Because we standardize on a small number of models, a spare is on our shelf. It is configured, driven over, and in place while the replacement is on order. Most of the time nothing is wrong at all: the firewall is watched and kept current, the Wi-Fi is laid out for the floor plan rather than for the box the equipment came in, and when the internet goes down the call to the provider is ours, not yours.
Moving, adding people, or opening a second office? You outgrew it.
What is managed
Part 1 of 4
Kept current, and configured so the security operations center sees what crosses it.
Part 2 of 4
Not the box the equipment came in. Guest Wi-Fi kept apart from yours, so visitors get the internet and nothing else.
Part 3 of 4
We know your provider, your circuit, and your account number, and we are the ones who call when it is down.
Part 4 of 4
People connect from home or the road without a password written on a sticky note.
For a new office, the firewall, switches, Wi-Fi and cabling are planned from the floor plan and installed before the furniture, as part of the move. A rebuild for an office you already have is a project, quoted before the work starts, with the equipment at the standard model so a spare is on our shelf from the day it goes in.
Projects and moves
Quoted before the work starts.
Stop Friday, start Monday.
Email and files moved, nothing lost.
A separate copy, restorable anytime.
Standard models, spare on our shelf.
Servers without a server room.
You are here
Firewall, switches and Wi-Fi, as one.
In Teams, or working with it.
All of it inside Concierge IT for Business, from $125 per person a month. Managed IT services · Pricing
Who you will know by name
Chris Bridges and Javier Pereira, Concierge Leads, with Jonathan Jones and Chris Munoz. The whole company is behind them. Meet everyone →
When my computer would lose connection to the network, Chris M. was there right away to troubleshoot the issue... Great job!
How it works
Tell us what is working and what is not. We will tell you honestly if we fit.
Day one, you meet your team by name. In the first weeks we learn your provider, your circuit and your account number, and the firewall is configured so the security operations center sees what crosses it.
You reach out, and someone who knows you takes it on, usually within 15 minutes.
What it costs
One plan, $125 per person, per month, with two add-ons when your work calls for them.
Everyone starts here
$125per person, per month
Your team, security, devices, backup, planning and Microsoft 365 care. The firewall, the switches, the Wi-Fi and the internet circuit, managed inside it.
When you must show proof
+$30per person, per month
For offices working to HIPAA, the FTC Safeguards Rule, CJIS or CMMC.
For the people who use it
+$30per person, per month
Microsoft Copilot set up safely, only for the people who need it.
Not ready to talk yet?
Most owners think they know, until the one person who does is out on a Friday.
Leah writes to you once, by name. Nobody adds you to a list.
Questions people ask
Part of the plan. Network management, the firewall, the switches, the Wi-Fi and the internet circuit, is in Concierge IT for Business at $125 per person, per month, and network security is the same work, watched by the security operations center. Equipment is quoted at the standard model.
You reach out, and Protected Trust calls the provider. We know your circuit and your account number, and the call is ours, not yours.
A spare from the Protected Trust shelf, configured and driven over while the replacement is on order. We standardize on a few models for exactly this day.
Yes, because it is kept apart from yours. Visitors get the internet and nothing else.
No. Managing the firewall, the switches, and the Wi-Fi is part of every Concierge IT plan. New or replacement equipment is quoted at the standard model, and a rebuild for a new office is a project.
For a new office or a rebuild, yes: firewall, switches, Wi-Fi and cabling are planned from the floor plan and installed before the furniture, as a project quoted before the work starts.
Tell us what happens today when the internet goes down. We will tell you honestly what we would change.
Pick a time Or call 863-594-1141
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