Managed IT services and IT support in Orlando.

300 South Orange Avenue, Suite 1000, Orlando, Florida 32801  ·  Map  ·  407-270-2013  ·  Pick a time

From here we go to Winter Park, Maitland, Lake Mary, Altamonte Springs, Sanford, Oviedo, Winter Garden, Ocoee, Kissimmee, and the rest of Orange, Seminole, and Osceola counties.

The office

Our Orlando office is at 300 South Orange Avenue, Suite 1000, in the middle of downtown, a few floors up. Clients meet us here, and more often we meet them where they work: Winter Park, Lake Mary, Maitland, Winter Garden, Kissimmee, and the rest of Orange, Seminole, and Osceola counties. By appointment, so the right person is in the room.

How it works for Orlando clients

You have a Concierge Lead who knows your company, your people, and your setup, and two Concierge Specialists who know them too, with the whole company behind them. When you reach out, one of them takes care of it, and whatever you bring us is ours until it is finished. Nobody asks you to explain yourself twice.

Day-to-day changes are included in the plan. Anything that needs a plan of its own is a project, quoted before the work starts, never after. Microsoft licenses are billed as their own lines, at Microsoft's prices, so you can see them.

Security is in every plan, not an upgrade: people watching your email, computers, and sign-ins around the clock, and acting when something is wrong; email checked before it is opened; every computer protected; a separate backup that can be restored to any point in time. We are SOC 2 compliant and work to HIPAA, the FTC Safeguards Rule, PCI-DSS, GLBA, CJIS, and Florida's FIPA, whichever rules your industry answers to.

The first conversation is thirty minutes with Pedro, Bill, or Leah, whoever is available first. You leave with an honest answer. If we are the right fit, you hear what the first month looks like. If we are not, you hear who to call instead.

When something is wrong

IT support in Orlando, the way we do it, starts with who answers. You reach out any way you like: the phone, email, the client sign-in, or a visit. A person who already knows your environment takes it, and it is theirs until it is finished. Most of it happens remotely, because that is fastest. When it matters, someone comes to you, downtown or anywhere in the metro. Every computer is protected and watched around the clock by people who act when something is wrong, email is checked before it is opened, and a separate backup, tested, can be restored to any point in time, so a mistake or an attack is an hour, not a week. More about IT support in Orlando.

Projects, moves, and new offices

Orlando companies move, open a second location, outgrow a server, or decide it is time for Microsoft 365 done properly. That work is a project: scoped with you, quoted before it starts, run by the same team that will support it afterward. Office moves and network builds, cloud migrations, Microsoft Azure, business phone systems, and Copilot set up safely. Nothing is handed to a stranger when the project ends, because the people who built it are the people who answer.

Who you will meet

The same people every time.

You will talk with Pedro, Bill, or Leah, whoever is available first. The whole company is behind them.

After the first call, your Concierge Lead and the two specialists who know your setup, with the whole company behind them. The team, by name, with the year each joined.